Ratings & Reviews

Overall Rating

4(12 reviews)100% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Resident Reviews

submitted by Maya G. - |Recommended: YesGreat overall — It is a nice place and close to campus. You don't have to worry about being a full adult however, the elevators don't work all the time and maintenance isn't always the best about fixing things in a timely manner. This year there were some trash issues but, I think the Stratum has just been trying new stuff.
response from property -Good Morning Maya and thank you for your review. The Stratum team strives to deliver the best living experience possible. We have made some major repairs to the elevators during the last two month's, so you will see an improvement in their reliability. Also, we're looking forward to introducing a valet trash and recycling service starting on 8/1/2020! This will substantially improve the current situation and allow us to become a greener building. Until then, we do ask for tenant participation and use of the trash chute. We look forward to your future here as a resident. If you have any maintenance issues, please use the portal or call it in at (901)324-4088. The sooner we know about an issue, the faster we can fix it.
submitted by Jasmen G. - |Recommended: YesDecent — Stratum is a decent place. Things I would complain about is the constant elevator problems, noise control, and super late fire alams
response from property -Jasmen, thank you for your review. We happy to hear that the Stratum is meeting your expectations. The management team strives to deliver the best experience possible. We apologize for the recent alarms and elevator repairs. If you are having trouble with noise during the day, please give our office a call at 901-324-4088 and we will do our best to address. If it's after hours, please call your onsite security guard at (901) 346-7746 and he will help address and document whoever is creating the excess noise.
submitted by Kenneth W. - |Recommended: YesStratum Review — The apartments are very nice, however the trash issue in the parking garage or throughout the building is confusing along with the elevator being down every week sense I've moved in. The trash shoot says throw trash in parking garage. The elevators are just down weekly, both elevators in which one week I was injured and had to climb steps which really became an inconvenience. Overall this place is a steal and very quiet and accommodating.
response from property -Kenneth, thank you for your review. We work diligently to remove the trash from the building and will be posting new and improved procedures we will be rolling out this week. Please report any elevator issues to the leasing office as soon as you know about them and we will address them immediately. We pride ourselves on being a value-oriented property and appreciate your recognition. Please feel free to reach out to us at any time.
submitted by Jailyn W. - |Recommended: YesI like living in this community — I would tell them that it is nice place to live.
submitted by JaNessha S. - |Recommended: YesLife Life — I would tell them that I’ve had a great experience so far.
response from property -JaNessha, thank you for your kind review.
submitted by Jerome C. - |Recommended: YesFine — Fine
response from property -Jerome, thank you for your review.
submitted by Russell S. - |Recommended: YesConvenient — Since under the new management the Stratum has definitely got it's game together. Would like to see it cleaned up a bit more. It looks a little run down and there is always trash all around inside and outside.
response from property -Thank you for your review Russell. The new management takes cleanliness very seriously and we can ensure you a continued improvement!
submitted by Ningfeng Y. - |Recommended: YesWork still have space to improvement — The staffs are so friendly. Neighbors are quiet since I think all of them study hard everyday. But only thing I want to complain is that maintenance is not timely enough.
response from property -Ningfeng, thank you for your feedback and recommendation!
submitted by Trianna S. - |Recommended: YesStratum — Living at the stratum on highland is amazing the staff are reasonable and willing to work with you to make sure your stay is worth it
response from property -Thank you so much for your review, we appreciate the kind words and love having you here!
submitted by Micaela H. - |Recommended: YesI think it's what you make it so I love it. — I would tell them it is what you make it. If you don't dress it up in a way that makes you happy, then you're obviously not going to like it. I have mine exactly how I want so I love it.
response from property -Thank you so much for your review and your kind words, we love having you here!
submitted by Byron C. - |Recommended: YesI enjoy my stay — I would recommend 10 of 10, great place to stay and excellent staff is best part.
response from property -Thank you for the kind words, Byron!
submitted by Shaniqua Y. - |Recommended: YesIt's ok — They can have a place to stay
response from property -Thanks for the review, Shaniqua!

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