Frequently Asked Questions
Does your property have on-site maintenance?
What happens if a resident is locked out of their apartment?
During normal business hours, they can come to the office for assistance. During nonbusiness hours they can call the office at 901-324-4088 and follow the prompts to leave an emergency message.
What maintenance is a resident responsible for? (i.e. changing fire alarm battery/changing lightbulbs/etc.)
Making repairs to the building, units, and appliances owned by the building.
Does your property offer on-site parking?
Is your property parking free or paid?
Is your property pet-friendly?
Do you offer furnished units?
Am I required to purchase renter's insurance?
Is your property smoke-friendly?
How long does it take for an application to be approved?
Typically 48-72 hours depending on background.
What are my options for paying my rent?
Online, in person, or by mail.
Which utilities are included in my rent?
Internet/cable and water. Sewage is covered by the property as well. Electricity is billed back and trash valet is $10 monthly.